If for any reason, you're not satisfied with your order - send it back to us. According to the "Law on the Protection of Consumer Rights" exchange and refund is possible up to 14 days from the date of delivery of the order to the customer. You are responsible for return shipping fees. All merchandise must be unworn and in the same condition it was received. Products must be returned in the original box and/or packaging with all the supporting documents (labels, packaging, etc.)
In the case of the exchange and return postage, fees and taxes paid by the client.
Please note that duties and taxes (and shipping costs) are not refanduble through ANNA MORGUN.
Discounted goods non-refundable.
It can take around two weeks for your return package to reach us and be processed by our returns team. You will be notified by email once your refund has been applied. The refund will be applied to the credit card or other method of payment initially used to make the purchase. Please note that depending on your financial institution, it may take an additional 2-10 business days after your credit is applied for it to be reflected on your statement if you used a credit card (up to 30 days for internationally-
If you want to make an exchange or return, you need within 14 days of receiving your order contact us by email: nanamorgun@gmail